Most customers choose your business based on the quality of your online reviews. Start improving your reviews now with 123ORM.com!
123ORM.com is an indispensable online reputation management tool that will help you automatically get more and better reviews, gather valuable customer feedback, win new customers, and grow your business.
Customers are judging your business by the reviews people are leaving for it on key sites like Google, Facebook, Nextdoor, Yelp, and more. 123ORM.com allows you to select any review sites you want to focus on. Your satisfied customers will be automatically directed there by 123ORM.com, improving your review profile dramatically over time.
Your time is too valuable to be wasted on learning complex software. 123ORM.com comes with a zero learning curve! We believe it is by far the simplest solution of its kind to use on the market. Try the free trial and see for yourself!
After you sign up for 123ORM.com, just make sure to collect email addresses from new customers, and periodically enter them into your 123ORM account. You probably already collect new customer emails for your records anyway.
We'll send out a quick email survey to new customers and ask them if they were happy with the service they received. (We'll also gently follow up with them later as needed if they don't reply.)
If customers indicate they're happy with your business, we invite them to review you online, improving your online reviews. If not, we provide them with a feedback form to contact you privately (rather than leaving damaging reviews in public). Over time, this process improves your online reviews significantly.
You choose the websites you'd like satisfied customers to leave you reviews on... Facebook, Google, Yelp, Nextdoor etc. are common choices.
On the internet, many people go to review sections to complain, while happy ones go about their lives without further action. 123ORM.com nudges the happy ones to leave you reviews, which may improve your overall reviews dramatically, while steering the unhappy ones to contact you privately instead of venting their frustrations publicly on review websites. Businesses can be seriously damaged by a few bad reviews, even if they're unfair.
If given the opportunity to contact you directly with their comments/complaints after they've been surveyed, many such customers may not proceed to vent futher in online review sections, which limits damage they may otherwise cause to your business.
Many studies have been done showing that good online reviews are extremely significant drivers of new customers to businesses. Some of them are featured on 123ORM.com. Customers trust the opinions of their follow shoppers and generally put great stock in what they have to say. Conversely, a negative online review profile can seriously and unnecessarily damage your business and should be avoided.
We mean it when we say it's easy as 1-2-3 to use! Watch this short video to learn how to use in 123ORM.com... in just five minutes!
Just upload customer emails to 123ORM.com as you collect them. We'll follow up with them to see how they liked your service, inviting happy ones to leave reviews and unhappy ones to email you privately.
Customers who are happy with their experience generally just go about their business without ever thinking twice about leaving a good review. Our tool helps with getting them to review.
Some interesting stats: 82% of Internet users trust customer reviews over expert reviews. 78% of Internet users believe reviews are the most credible form of advertising. Read more.
Most online reviews come from unhappy customers with no other forum to vent their frustrations. We provide them with a channel to you to give you their feedback privately, avoiding a public bad review.
The private feedback our tools sends you from unhappy customers can highlight real problems you never knew you had that need fixing. Find out why customers are unhappy before it's all over the internet!
123ORM.com is extremely affordable for any kind of business, featuring pricing plans to suit your needs. Never any commitment - pay monthly and you can upgrade, downgrade, or cancel anytime online in your account.
Enterprise Plans: Contact us if your business handles over 7,500 new customers / month.
All prices are in US Dollars.
*Free Trial on Starter Plan only
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