You just give your customers a special business card as they leave, asking them to take our quick online survey, that you set up for your business after you sign up (takes a few seconds).
Customers who are happy with their experience generally just go about their business without ever thinking twice about leaving a good review. Our tool helps with getting them to review.
Some interesting stats: 82% of Internet users trust customer reviews over expert reviews. 78% of Internet users believe reviews are the most credible form of advertising. Read more in our FAQ.
Most online reviews come from unhappy customers with no other forum to vent their frustrations. We provide them with a channel to you to give you their feedback privately, avoiding a public bad review.
The private feedback our tools sends you from unhappy customers can be extremely useful to you to highlight real problems you never knew you had that need fixing.
This is a free tool and we hope to keep it that way forever. We depend on support from our sponsors (you can see them on our Sponsors Page) so please use them when you order & reorder business cards.