Good online reviews are extremely important for driving more customers to your business. Start improving yours now with 123ORM.com!
After you sign up for 123ORM.com, just make sure to collect email addresses from new customers, and periodically enter them into your 123ORM account. You probably already collect new customer emails anyway.
We'll send out a quick email survey to your new customers and ask them if they were happy with the services they just received. (We'll also follow up with them later if they don't reply right away.)
If customers indicate they're happy with your business, we invite them to review you online, improving your online reviews. If not, we provide them with a feedback form to contact you privately (rather than leaving damaging reviews in public).
123ORM.com is a complete Online Reputation Management solution that is easy to use as 1-2-3. Our tool works by encouraging your happy customers to post positive reviews of your business publicly, and providing any unhappy ones with a way to vent their frustrations without damaging your business online. Improving your online reviews helps you drive more business.
123ORM.com sends out a quick email survey to your new customers which asks them if they're happy or unhappy with the services they just received from your business. Happy customers are encouraged to leave you a positive review online, while the unhappy ones are asked to contact you privately with their comments/complaints. We also take care of following up with any customers that don't reply to our first email with a gentle reminder.
On the internet, many people go to review sections to complain, while happy ones go about their lives without further action. 123ORM.com nudges the happy ones to leave you reviews, which may improve your overall reviews dramatically, while steering the unhappy ones to contact you privately instead of venting their frustrations publicly on review websites.
If given the opportunity to contact you directly with their comments/complaints after they've been surveyed, many such customers may not proceed to vent futher in online review sections, which limits damage they may otherwise cause to your business.
Many studies have been done showing that good online reviews are extremely significant drivers of new customers to businesses. Some of them are featured on 123ORM.com. Customers trust the opinions of their follow shoppers and generally put great stock in what they have to say. Conversely, a negative online review profile can seriously and unnecessarily damage your business and should be avoided.
123ORM.com is easy to set up without any learning curve. After you sign up, you'll be up and running in minutes.
Just upload customer emails to 123ORM.com as you collect them. We'll follow up with them to see how they liked your service, inviting happy ones to leave reviews and unhappy ones to email you privately.
Customers who are happy with their experience generally just go about their business without ever thinking twice about leaving a good review. Our tool helps with getting them to review.
Some interesting stats: 82% of Internet users trust customer reviews over expert reviews. 78% of Internet users believe reviews are the most credible form of advertising. Read more.
Most online reviews come from unhappy customers with no other forum to vent their frustrations. We provide them with a channel to you to give you their feedback privately, avoiding a public bad review.
The private feedback our tools sends you from unhappy customers can highlight real problems you never knew you had that need fixing. Find out why customers are unhappy before it's all over the internet!
123ORM.com is extremely affordable for any kind of business, featuring pricing plans to suit your needs. Never any commitment - pay monthly and you can upgrade, downgrade, or cancel anytime online in your account.
Never Any Commitment. Upgrade, Downgrade, or Cancel anytime with just a few button clicks in your account interface.
Enterprise Plans: Contact us for assistance if your business handles over 500 new customers / day.
Note: All prices are in US Dollars.